Return Policy

If you are not satisfied with your purchase, you may return or exchange the items within 30 days from the original purchase date. Please ensure that all items returned are in new and unused condition, with all original tags and labels attached. Items that show signs of wear or damage will not be accepted. 

International orders are not eligible for returns or exchanges. 

Items purchased in retail stores must be returned to the store where they were originally purchased. 

Return Process

To return an item, place the item securely in its original packaging, and mail your return to:

OLEU
Attn: Returns
P.O. Box 293
Cardiff, CA 92007
United States

Please include the packing slip and/or order number inside the return package along with the product being returned. 

Note: You’re responsible for all return shipping charges and we strongly recommend using a trackable method to mail your return. 

Please allow at least seven (5) business days after receiving the product to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We’ll notify you by email when your return has been processed.

Exceptions

Products marked as final sale are not eligible to be returned. 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

Questions

If you have any questions concerning our return policy, please contact us at info@oleuoriginals.com.